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CANCELLATION POLICY, REFUNDS AND APPOINTMENT INFORMATION

Kindly review our clinic policy below. Please note that by booking an appointment you are accepting the terms and conditions of our policy.

Here at Cheshire Skin and Laser Clinic I understand that the need to rearrange or cancel appointments occurs sometimes but for a business like mine last minute cancellations or no shows really do have a huge impact.

All treatments are subject to a £20 non refundable booking fee which will be taken off your treatment.

No shows, Cancelling or rescheduling appointments within 48 hours lose the booking fee.

No shows for pre-paid treatments lose that treatment or deposit if paid.

Gift vouchers are valid for 12 months from purchase.

Same day cancellations will lose that treatment cost if pre paid or £20 booking fee.

If you are more than 10 minutes late for your appointment I may not be able to see you so please call ahead  to check or ensure you arrive on time for your appointments. This will be classed as a no show under the above terms.

Appointments are to be attended alone unless agreed beforehand.

Treatments and courses paid are non-refundable.

For cancellations or to reschedule an appointment please text 07540122461 DO NOT USE THE FRESHA APP FOR THIS AS I AM CHARGED.

Thank you to all my lovely clients for your continued support.
Karen Perdita XX